king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
194,641 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 58 of 19089
 
Review of King George’s - Accident & Emergency
27th March 2024


We spent 7 hours in A n E and it was ok

Suggested improvements
Served people waiting in beds along the corridor r tea or food, 7 hours is a long time to be on a bed in a corridor which I was!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
27th March 2024


A part from the long wait I received excellent treatment

Suggested improvements
Shorter waiting

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
27th March 2024


Doctor was not friendly

Suggested improvements
..

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
27th March 2024


The truth

Suggested improvements
Timing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
27th March 2024


The staff were very kind and helpful.

Suggested improvements
Have a member of staff on the front door to give advice

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
26th March 2024


Overall treatment was excellent most of the staff knew, their role communicated effectively and information given was clearly explained.

Suggested improvements
I was not always aware what would be the next process especially after night staff left and the morning staff came. There was a clear change in how information was communicated (or lack of). I was left guessing for over 2 hours. Also day time consultants discussed some embarrassing issues in front of other patients while at night time the medical doctors took me to a private area. However, this does not overshadow the knowledge and expertise of the day time consultants. In overall I witnessed great Team work at play and most staff where smiling despite being a busy ward where sometimes nurses were struggling for beds. The team spirit was fantastic!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
26th March 2024


I waited in A&E from 6.30 am last Friday morning. I was told at midnight I would be transferred to Queens Surgical Ward the following day. I was on IV antibiotics and slept in a bed in a room in majors for the night. I was told the following morning by the third Dr that I see while being there ..that I didn’t need to be admitted and I didn’t need antibiotics?!!! I went home and the following day, Sunday I had to go back to A&E as I felt worse. The Dr in Urgent Care told me I shouldn’t have been sent home!!!!! I was eventually given IV antibiotics and to wait a further 12 hrs, until midnight and was transferred by ambulance to Queens Hosp

Suggested improvements
I should not have been discharged on Saturday morning and would like to put in a complaint. I had to go home feeling unwell..become worse overnight and then sit in A&E for a further 9 hours when I went back. Absolutely terrible care. One positive was I had a lovely nurse looking after me when I returned on Sunday ..her name was Jenny and I would like you to let her know how helpful and lovely she was.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
26th March 2024


When I got there the first person that did my obs was really good to me and concern.secondly I think I only waited for 30mins and then saw a doctor who was really lovely, caring and comforting. My only issues is when I went to sdec, I waited long to see doctors in regards to my thyroid scan, and at 1am they were telling me I was going to spend a night in a recliner chair, which I declined and eventually they found me abed.

Suggested improvements
Put in consideration that someone came at 10am and at 1am this person is exhausted with pain and not let them lay down in a recliner chair more so expecting them to spend a night. If that's the case it's better to let me know rather than wait till 1am and then tell me unfortunately you're spending a night in a recliner.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
26th March 2024


At one point i have been transferred to ward,they gave me bed,the time was 11.30 pm and i was in the waiting area from 2.30.I was very hungry, feeling week and sick ,i'm a diabetic, and ask for something to eat.Staff they said we don't have nothing, i ask ,please at least some bread,is what i get 2 slices cold . Next day 3pm sharp the nurse who was in charge told me ,you have to go to departure lounge because you are going home,I went and wait 3 hours in the chair ,sick and week.

Suggested improvements
I am satisfied, but female staff should be more polite and caring.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
26th March 2024


My GP called the ambulance worrying about my health, upon arriving at King George hospital, waiting for some time they called me took blood tests and ECG and that was the end of my care.I arrived at the hospital around 12pm and in interval the nurse will come and take my blood pressure and was sitting down like an invisible creature. After 8 hours I tried to find out what was going on to no avail. At 8pm I told them I want to go home since I am not sick according to them. Again the nurse asked me to take another ECG, after that I had to wait for another one hour for a signature. At the end I signed myself a self discharge form and left the hospital without seeing a doctor around 8pm. It was the worst day of my life. Horrible sitting down with patients coughing, no masks etc.now I believe what I hear other people's complaints. It's shameful for hospital to behave like they are GOD.

Suggested improvements
Assess the patient, talk to them, assure them, treat them or let them go home if you feel they don't need your attention. I didn't call the ambulance, my GP did because of something she was worried about me. Listen to patients instead of pretending to be busy when you are not.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
Page 58 of 19089
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Resources

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